A Data Fiduciary shall provide a means for the Data Principal to exercise their rights, respond within a reasonable period, and where a request is refused, communicate the refusal with the reasons therefor.
What this means in plain English
You must publish how a principal can exercise rights.
Acknowledge within a reasonable period.
If you refuse a request, you must state the legal reasons in writing.
The Rights Manager module enforces this end-to-end.
Penalty if you get this wrong
Up to ₹50 crore — grouped under principal-rights obligations.
How ProtectComply solves it
Rights Manager (DSR)
Refusal blocked at the API layer unless the reason field is populated
AI response drafter pre-fills lawful refusal language